FAQs
1 Why should I choose Pushpganga Mukhwas?
Ans : At Pushpganga, we promise ‘Premium Quality’ and ‘Authentic Taste.’ Our mukhwas is made using high-quality natural ingredients that are not only delicious but also aid in digestion.
2 Are your products fresh?
Ans : Absolutely! Freshness is our top priority. Every order is packed with care to ensure you receive the freshest and crunchiest mukhwas every time.
3 Do your products contain chemicals or preservatives?
Ans : We strive to keep our products as natural as possible. Please refer to the ingredient list on the back of each pack for specific details regarding the contents.
4 Do you deliver across India?
Ans : Yes, we deliver pan-India. You can order your favorite mukhwas from anywhere in the country.
5 How long does delivery take?
Ans : Once your order is dispatched, it typically takes 3 to 7 working days to reach you. Delivery may be faster in metro cities.
6 Is there a shipping charge?
Ans : We offer FREE Shipping on orders above ₹1500. For orders below ₹1500, a standard shipping fee will apply at checkout.
7 How can I track my order?
Ans : Once your order is shipped, we will send you a tracking link via SMS or Email. You can click on that link to check the live status of your package.
8 Is Cash on Delivery (COD) available?
Ans : No, currently we do not offer Cash on Delivery (COD). We accept all major online payment methods, including UPI, Credit/Debit Cards, and Net Banking, which are 100% secure.
9 What is your return policy?
Ans : If you receive a damaged or incorrect product, please contact us within 24 hours of delivery. We will resolve the issue immediately. However, as these are food items, we do not accept returns based on personal taste preferences.
10 How should I store the mukhwas?
Ans : To maintain freshness and crunch, please transfer the mukhwas into an air-tight container immediately after opening. Keep it away from direct sunlight and moisture.
11 What is the shelf life of the products?
Ans : If stored correctly, our mukhwas stays fresh for 6 to 9 months from the date of manufacturing. Please check the “Best Before” date on the pack.
12 Do you accept bulk orders for weddings or events?
Ans : Yes, we do! We specialize in bulk orders for weddings, parties, and corporate gifting. We also offer customized packaging options. Please visit our ‘Contact Us’ page to get in touch with your requirements.